Warranty & Replacements

WARRANTY FORM

OUR WARRANTIES

NCredible product lines are covered by a limited One-Year warranty.

Our warranties protect the original customer against defects in materials and workmanship under normal use by the original purchaser for ninety (90) days after the date of purchase from an authorized NCredible franchisee or dealer.

* We are aware of Non-Authorized parties selling Counterfeit NCredible products on Amazon® and eBay®. We are alerting our valued customers, retailers and distributors that we are aware of this issue and actively working to resolve it. Please note that NCredible will NOT honor a limited warranty for any products sold on Amazon® or eBay® by Non-Authorized Retailers. We recommend that you use caution in buying products from Non-Authorized Resellers as some of these products may cause permanent damage to your health.

REPLACEMENT PROCEDURE

For more information on domestic or international replacements, please contact support@ncredibleaudio.com.

NCredible Limited Warranty: Superior Communications Inc., doing business as NCredible Audio (here after “NCredible”) warrants this product against defects in materials and workmanship under normal use by the original purchaser for ninety (90) days after the date of purchase from a NCredible-owned store or an authorized NCredible franchisee or dealer. NCREDIBLE MAKES NO OTHER EXPRESS WARRANTIES. This warranty does not cover: (a) damage or failure caused by or attributable to abuse, misuse, failure to follow instructions, improper installation or maintenance, alteration, accident, Acts of God (such as floods or lightning), or excess voltage or current; (b) improper or incorrectly performed repairs by persons who are not a NCredible-authorized service facility; (c) consumables such as fuses or batteries; (d) ordinary wear and tear or cosmetic damage; (e)transportation, shipping or insurance costs; (f) costs of product removal, installation, set-up service, adjustment or reinstallation; and (g) claims by persons other than the original purchaser. Should a problem occur that is covered by this warranty, take the product and the NCredible sales receipt as proof of purchase date to any NCredible authorized retailer in the U.S. NCredible will, at its option, unless otherwise provided by law (a)replace the product with the same product, or (b)replace the product with a comparable product (as determined by NCredible). All replaced products become the property of NCredible. NCREDIBLE EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND, IF APPLICABLE, THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, SHALL EXPIRE ON THE EXPIRATION OF THE STATED WARRANTY PERIOD. EXCEPT AS DESCRIBED ABOVE,NCREDIBLE SHALL HAVE NO LIABILITY OR RESPONSIBILITY TO THE PURCHASER OF THE PRODUCT OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE AND ANY LOSS OF TIME,DATA, PROPERTY, REVENUE, OR PROFIT AND ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF NCREDIBLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Contact Superior Communications Inc. at: NCredible Customer Service 5082 Fourth Street, Irwindale, CA 91706.